1. Acceptance of Terms
By creating an account, creating an event, uploading guests, assigning event staff, or using any invitation, messaging, RSVP, reporting, or check-in feature, you agree to these terms.
Terms
Terms & Privacy Policy
These terms and privacy rules govern the RSVP platform provided by Techpreneurs Solution for event pages, guest management, RSVP collection, invitation messaging, reporting, and QR check-in.
2. What the Platform Provides
The service provides digital invitation pages, RSVP collection, guest import and export tools, package-based messaging features, event team access controls, and QR-based event check-in. Features may vary by package, add-on purchase, payment status, and admin approval.
3. Organizer Responsibilities
Organizers are responsible for the accuracy of event details, guest names and phone numbers, invitation wording, RSVP deadlines, venue links, and all event content uploaded to the platform. You must only use the service for lawful event operations and respectful guest communication.
4. Guest Data and Consent
You must only upload guest data that you are authorized to use. If you send invitations, reminders, or other event messages through the platform, you are responsible for ensuring you have consent or another lawful basis to contact those recipients. Guest data may include names, phone numbers, RSVP responses, invitation type, contribution or pledge records, check-in status, and related event activity records.
5. How We Use Event and Guest Data
Event and guest data is used to operate the event workspace, display invitations, collect RSVP responses, record manual event contributions or pledges where enabled, generate QR codes, record check-ins, show reports, and support organizer-requested messaging. QR codes use secure tokens and do not need to expose the full guest list.
6. Data Retention and Deletion
Event records, guest lists, RSVP responses, contribution records, check-in logs, message logs, and payment records may be retained for the period needed to operate the event, support the organizer, resolve disputes, keep financial records, and comply with applicable law. Organizers may request deletion or cleanup of event data where legally allowed.
7. Organizer Access and Exports
Authorized organizers and assigned team members may view, edit, import, export, message, record contributions, and check in guests according to their event roles and package permissions. Organizers are responsible for protecting exported files, including contribution CSV exports, and sharing access only with people who need it for the event.
8. Messaging Rules
SMS and WhatsApp features are controlled by the selected package and any purchased add-ons. Message sending may be blocked when a package does not include a channel, when quota is exhausted, or when payment has not been verified. Delivery is not guaranteed, and third-party network or provider failures remain outside the platform's control.
9. Packages, Payments, and Activation
Some event operations remain restricted until the relevant package payment is verified. Package limits may control guest capacity, scanner access, coordinator access, SMS quota, upload permissions, and premium features. Add-ons and upgrades may be required before certain operations are available.
10. Refunds and Cancellations
Where a paid event payment is approved for cancellation, the current platform rule is a 90% refund and 10% retention for transaction and handling costs. Refund processing may also cancel the related paid event or add-on access. Pending, failed, or cancelled payments do not create active service rights.
11. QR Codes and Check-In Access
Invitation links and QR codes are event credentials and should be handled carefully. Organizers are responsible for distributing them only to intended guests. Check-in actions are intended for authorized event staff, and the platform may restrict QR access or scanning where authorization or payment conditions are not met.
12. Team Accounts and Access
The account owner or event manager is responsible for assigning scanners, coordinators, and other team members. You are responsible for activity performed through accounts and roles connected to your event, including guest changes, check-ins, exports, and message activity.
13. Prohibited Use
You may not use the platform to send spam, impersonate another person or organization, upload guest data you do not have the right to use, bypass package restrictions, interfere with check-in security, or use the service in violation of applicable law.
14. Availability and Liability
The platform is provided on a practical best-effort basis. We do not guarantee uninterrupted availability, error-free operation, message delivery, guest attendance outcomes, or compatibility with every device or network. To the extent permitted by law, liability should be limited to the amount paid for the affected service or order.
15. Changes and Contact
These terms may be updated as the service changes. Continued use of the platform after updates means you accept the revised terms. For service or legal questions, contact Techpreneurs Solution at techpreneurssolution@gmail.com.